What should I do if I think an item is not authentic? 27 July 2021 17:03 Updated If you suspect that an item for sale on HEWI is inauthentic, please email firstname.lastname@example.org and we will investigate. Related articles How do I know an item on Hewi is authentic? How do I return an item? What should I do if a buyer has doubts about the authenticity of an item I sold to them? 10% off promotion How do I purchase an item?